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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KIPOR products

Diesel generators, gasoline generators, gas generators, tillers, motor pumps, engines, welding power plants, light towers
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  • Digital generators KIPOR
    Digital generators
    ID10, IG770, D5DCG-M, G6DCG, etc.
  • Gasoline generators KIPOR
    Gasoline generators
    KGE2500X, KGE2500E, etc.
  • Diesel generators KIPOR
    Diesel generators
    KDE 3500X|3500E|6500X, etc.
  • Options and spare parts KIPOR
    Options and spare parts
    for KIPOR equipment
  • Automation and lighting towers KIPOR
    Automation and lighting towers
    AVR, KLBH, IG, GLB, IGLA, etc.
  • Industrial generators KIPOR
    Industrial generators
    KDE13E3, KDE16E, KDE35E, etc.
  • Welding generators KIPOR
    Welding generators
    KGE280EW, KDE5000XW, etc.
  • Engines KIPOR
    Engines
    KM, KD, KG, etc.
  • Motor pumps KIPOR
    Motor pumps
    KGP, KDP, etc.
  • Gas generators KIPOR
    Gas generators
    KNE5500E, KNE9000T, etc.
  • Tillers KIPOR
    Tillers
    KGT510C, KGT510L, KGT410C, etc.

NEW TECHNOLOGIES GROUP

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